FAQ

Getting Started

Because our designs are engraved into the powder coating, silver is our only color option.

Yes! You can upload your own design on our "upload logo/design" tab. AI and SVG files work best, but we can work with black and white jpg, png, or pdf files as well.

Our 16oz, 20oz, 24oz, 30oz, and 40oz tumblers all fit in a standard cup holder.

Our bottles and lids are all BPA and lead free.

We recommend hand wash only.

Bulk

Yes! Our bulk pricing starts as 10 bottles, but we can handle orders in the thousands.

We can set up the order manually for you if you would prefer. Send an email to support@ludabottles.com for more details.

Our bulk discount varies depending on the amount of product purchased. Email us at support@ludabottles.com for more info!

Shipping and Returns

We need 3-5 business days to engrave your order, and shipping will vary depending on where you are located. Standard shipping times in the United States are 2-4 business days.

Yes, we do ship outside of the USA.

Because this is a custom item, we do not accept returns. If there are any issues with your order, please reach out and we would be happy to assist!

Still need help? Send us a message.